Oi. Got an email from my hosting provider, Hostmantis.
We are partnering with Dynamic Hosting. Going forward, Dynamic Hosting will be managing all monitoring, technical support, and billing services accordingly.
“Partnering”? What the eff is “partnering”? In this case it seems to be a euphemism for HM bailing out on its customers, selling all accounts to DH.
I am assured that “All pricing and services provided by HostMantis will be the same after the transition to Dynamic Hosting.” Really? Exactly the same? And for how long, exactly?
I have my reasons to be skeptical/pessimistic:
- Dynamic Hosting brags of being the “Best Web Hosting in Canada”. Uhm, Canada? That seems a bit like claiming to be the best Thai restaurant in South Dakota. I’ve got nothing against Canada – really I don’t – in fact I’m a big fan of Canadian bacon on pizza with pineapple. But my previous experience with Canadian web hosting was, well, interesting – drunken, naked, curt but competent and exceptionally inexpensive – from buyshared.net.
- I use a reseller account. DH does not appear to offer reseller accounts.
- I chose HM, in part, for LiteSpeed Server. DH does not appear to offer LiteSpeed Server.
- My other must-haves, like CloudLinux account isolation technology; SSD storage; reasonable number of subdomains, email accounts, MySQL DBs, bandwidth, storage; Softaculous Autoinstaller; PHP version selector; Free Let’s Encrypt SS – does DH offer these? Dunno – they don’t say.
And – being me, I stupidly pre-paid for nine more months of HM hosting. Will that transfer to DH? Dunno – they don’t say.
Oi. Backing up sites. Expecting the worst. This has every appearance of a cluster-f**ck in process.
Update 2023/08/07: My fears have, to date, gone unrealized. Reliable uptime of my sites remains good, as does speed – though I do a lot of reverse-proxy speed-up stuff so I might not notice a difference. Price remains exceptionally reasonable. I have not tried help support – I rarely need it – so can’t comment on that.
